Accessibility Statement

Our commitment to accessibility for all.

Our Commitment

ChargeVia is committed to ensuring our EV charging stations and digital services are accessible to people with disabilities. We believe everyone should be able to charge their electric vehicle easily and conveniently.

Physical Accessibility

At our charging stations, we strive to provide:

  • ADA-compliant accessible parking spaces near chargers
  • Level, paved surfaces for wheelchair access
  • Adequate clearance around charging equipment
  • Clear signage with high contrast text
  • Accessible pathways to on-site convenience stores
  • Accessible restroom facilities

Digital Accessibility

For our website, we are working toward compliance with WCAG 2.1 Level AA guidelines. This includes:

  • Keyboard navigation support
  • Screen reader compatibility
  • Sufficient color contrast ratios
  • Alternative text for images
  • Clear and consistent navigation
  • Resizable text without loss of functionality

Ongoing Efforts

Accessibility is an ongoing effort. We regularly:

  • Review our stations and digital properties for accessibility barriers
  • Train our staff on accessibility best practices
  • Incorporate accessibility feedback from our users
  • Update our facilities and technology to improve accessibility

Feedback

We welcome your feedback on the accessibility of ChargeVia. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Email: accessibility@chargevia.com
Phone: Available upon request

When contacting us, please provide:

  • A description of the accessibility problem
  • The location (station address or web page URL)
  • Your contact information (if you'd like a response)

Assistive Technology Compatibility

Our website aims to be compatible with:

  • Popular screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Third-Party Content

Some content on our website may be provided by third parties and may not meet the same accessibility standards. We are working with our partners to improve accessibility across all content.

Accessibility Roadmap

We are continuously improving. Current priorities include:

  • Completing WCAG 2.1 Level AA compliance audit
  • Adding audio guidance at charging stations
  • Expanding accessible payment options

This statement was last updated in December 2025.